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The Community Blogs

Online is everything. Through this blog, I’ll share my thoughts about online marketing and highlight industry practices, both good and bad, to help you understand the importance of controlling your image in today’s media-rich online environment.

Monday, 30 August 2010 20:52

Facebook marketing pointers

Think you can market your brand successfully on Facebook?

Brand ambassadorship is one of our specialties. Lynne Singerman specializes in small-business social marketing. She's taken some of her clients from zero to 5,000 friends in a matter of months. Here are some her pointers: Be humorous but offer valuable information. Facebook isn't a search engine - it's a great way for customers to learn what they didn't already know. Facebook is something customers like to do - sneak onto the site to kill time and have fun in the process. Don't make your business page boring. Finally, DON'T market to customers who fan you. Some 70 percent of consumers who fan you don't want to hear from you via other channels, according to ExactTarget.

Look and act serendipitous - and you might be surprised at what serendipity has in store for your business.

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Tagged under
  • Facebook
  • brand ambassadorship
  • marketing
  • social media
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Friday, 27 August 2010 16:32

USA Today downplays print for mobile

Travelers accustomed to finding faithful USA Todays in hotel lobbies each morning will have to check their mobile device instead. Today, the nation's second largest newspaper announced it will layoff staff and overhaul its business model to reach more readers and advertisers on mobile devices.

Make sure your web presence revolves around a good Joomla or Drupla web template designed with cell phones in mind. If they can't find you on a mobile device -- they're not going to call!

 

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Tagged under
  • Mobile phones
  • USA Today
  • Mobile
  • readers
  • advertisers
  • cutbacks
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Monday, 16 August 2010 21:40

Ho, ho, ho, Merry Cell Phone!

A survey by Experian Marketing Services says 24 percent of online consumers will compare prices this holiday season. Some 22 percent will purchase items from their mobile phones. Also, according to the company's 2010 digital marketer: Benchmark and trend report, adults over the age of 50 engage in online activities like researching financial and medical information, while those ages 25 to 49 spend more internet time banking and reading news.
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Tagged under
  • Mobile phones
  • Experian
  • Holiday season
  • online consumers
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Monday, 16 August 2010 21:06

Google v. Facebook

What's the real difference between Google and Facebook? Slate.com's GigaOm today quotes David Braginsky, a developer who spent four years at Google before moving to Facebook. He says Google is technically "focused" while Facebook takes a more "seat-of-the-pants" approach.

At Facebook, "something needs to be done, and people do it. Most of the time they don't read literature on the subject, or consult experts about the right way to do it, they just sit down, write the code, and make things work."

Google developers, on the other hand, "value working on hard problems, and doing them right...things are often done because they are technically hard or impressive...on most projects, the engineers make the calls." It goes without saying "the code is usually solid."

At the end of the day, though, Facebook is more agile -- but can it remain so as it grows at an enormous rate? Read Braginsky's complete response on Quora.com.

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Tagged under
  • Google
  • Facebook
  • Online searches
  • Functionality
  • Culture
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Monday, 09 August 2010 18:23

The real social media

No less a source than The Pew Report finds internet tools are moving in on face-to-face encounters and phone calls as neighbors' preferred means of communication. A June 9 study shows 22 percent of all adults (or 28 percent of all internet users) signed up to receive alerts about local issues via email or text, and 20 percent of all adults (27 percent of internet users) used digital tools to talk to their neighbors and keep informed about community issues.
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Tagged under
  • online
  • neighborhoods
  • communication
  • pew report
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Monday, 26 July 2010 20:32

‘Before I make a decision, I consider how it would look in a news story’

This is what HP CEO Mark Hurd should have thought before he jetted out several times to liaise with a marketing contractor. This sage advice may sound like PR 101, but it's actually extracted from HP's own internal code of business conduct.
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Tagged under
  • HP
  • Code of Conduct
  • Public Relations
  • Mark Hurd
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Wednesday, 14 July 2010 18:31

Simple tips for summer social talk

New York Times tech columnist David Pogue offers tips for the social-media deficient. He gives reasons why should should bother, or not bother, with popular social media platforms Facebook, LinkedIn and Twitter.
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Wednesday, 14 July 2010 18:30

Posh wineries drink to social media

The San Francisco Chronicle's Courtney Cochran reports wineries are turning sour grapes into big profits with social-media marketing sites like Twitter, Facebook, YouTube, Ustream and Foursquare. Refusing to give in to recessionary forces, one vineyard turned its wine-club attrition around, a direct strike as direct sales provide the highest margins for wineries.
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Wednesday, 14 July 2010 18:27

Five top social media marketing mistakes

...and our favorite, courtesy of an article in Businessweek.com, is the cautionary "taking the time to craft a perfect corporate response with layers of approvals will only cause more damage to our brand's social reputation. Read the piece to learn more about the other four pitfalls, but allow us to wax passionately, if uneloquently, about the many, many excellent social-media initiatives we've crafted only to see them tank in "legal." Call for specifics! Time = brand damage, not money, in today's micro-second webworld.
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